Voice Ordering: The Next Big Shift in Restaurant Technology

While many brands experiment with AI-driven ordering, BiteBerry Voice Ordering stands out by offering a fully integrated, restaurant-first approach. Here’s what makes BiteBerry the ultimate voice ordering solution:

1. Effortless Customer Experience

BiteBerry’s AI-driven system engages customers naturally, enabling them to place orders with ease. Unlike traditional automated phone systems, BiteBerry adapts to natural speech, eliminating the frustration of robotic interactions. Key benefits include:

• Zero missed calls – Every order is processed instantly, reducing wait times.

• Multi-language support – Serve diverse customers without barriers.

• Order memory & personalization – Recognizes returning guests and suggests past orders for a faster checkout.

2. Increased Sales with Intelligent Upselling

Unlike human staff, who may forget to upsell, BiteBerry automatically suggests high-margin items, increasing revenue. The system uses:

• Preference-Based Upsells – Personalized recommendations based on past orders.

• Time-Based Upsells – Suggests seasonal, daily, or hourly specials.

• Item Modification Upsells – Encourages premium add-ons, toppings, and meal upgrades.

3. Optimized Labor Costs & Efficiency

Staffing shortages and rising labor costs are a challenge for restaurants. BiteBerry acts as your 24/7 virtual employee, reducing the need for additional front-line staff. This means:

• More focus on in-house operations – Let your team prioritize food preparation and customer service while AI handles orders.

• Higher staff retention – Alleviates employee stress from juggling multiple tasks.

• Cost savings – Automating phone orders reduces payroll expenses.